PARKING WAYS help center
Airport parking help & FAQs
Plain answers about booking, paying, shuttles and changing your plans, plus self-service tools for the reservation you already have.
Booking airport parking
How do I reserve airport parking online?
Pick your airport and the dates you will be away, compare the partner lots that still have space for those dates, then pay online. Your confirmation arrives by email straight away, with your reservation number, a QR code and the lot's address.
Do I need an account to book a parking space?
No. You book as a guest with an email address and a mobile number, and everything after that — receipts, date changes and cancellations — works with your reservation number and the same email.
How far in advance should I book airport parking?
As soon as your travel dates are settled. Each lot has a fixed number of spaces, and holiday weeks, long weekends and school breaks sell out first. Same-day bookings work while a lot still has room, but a reservation always has to be made on our website before you drive in.
When is my parking reservation confirmed?
The moment your payment is accepted and a reservation number is issued. The confirmation email follows within minutes; if it has not shown up, look in your spam folder or pull it up again on Find reservation.
Can I book a parking space for someone else?
Yes. Enter the email address that should receive the confirmation and pass it on to the driver, who simply shows it at the lot. Keep in mind that a reservation belongs to one specific lot and cannot be transferred to a different one.
Do I need to print my parking confirmation?
No printing needed. When you arrive, show the confirmation email, its QR code or your reservation number on your phone.
Parking prices & payment
How much does airport parking cost per day?
Each lot charges a flat daily rate, and you see the total for your dates before paying. Today's lowest daily rates: Philadelphia from $5.50, Newark from $7.95, JFK from $13.95 and LaGuardia from $14.50. For every lot side by side, open the rates table for JFK, Newark, LaGuardia or Philadelphia.
What is included in the price I pay at checkout?
The checkout total covers every day you reserved, the applicable taxes and our service fee. Nothing more is owed to us when you get to the lot.
Can the parking lot charge me anything extra?
Only for things the lot sets itself, such as a larger-vehicle charge or extra days beyond your reservation. These are paid to the lot on site, never to us.
Which payment methods are accepted?
Visa, Mastercard, American Express and Discover. Card details are handled by Stripe, so your full card number never touches our servers.
Can I book long-term or short-term airport parking?
Both. The lots price by the day, so a one-night business trip and a three-week vacation are booked the same way: choose the exact days you will be away and the total for the whole stay is shown before you pay.
Does off-airport parking cost less than on-airport parking?
Often, and the difference tends to grow with the length of your trip. Off-airport lots charge one daily rate with the shuttle ride included, which is why travelers pick them for long-term airport parking. Compare the airport's own rates with ours before you decide.
How do I find the cheapest airport parking?
Reserve an off-airport lot before you travel. Booking ahead fixes the lot's rate for your exact dates, the shuttle to the terminals costs nothing extra, and you can line up every partner lot at your airport by total price before choosing. To weigh that against the airport's own garages and economy lots, see the parking cost guide for JFK, Newark, LaGuardia or Philadelphia.
Airport shuttle & arrival
Is the airport shuttle free?
Yes. Every lot we currently list includes a free shuttle between the lot and the airport terminals in its daily rate. Where a lot publishes its shuttle hours and how often it runs, you will find them on that lot's page.
How early should I get to the parking lot before my flight?
Start from the arrival time your airline recommends and add time for checking in at the lot and riding the shuttle. We suggest at least 30 extra minutes, and more on holiday weekends when shuttles are busier.
What happens when I arrive at the parking lot?
Drive to the address on your confirmation and show your QR code or reservation number to the attendant. Depending on the lot, you either park the car yourself or hand the keys to the valet team, then ride the shuttle to your terminal.
How do I get back to my car when I land?
Return pick-up works differently from lot to lot — some shuttles loop on a timetable, others come when you call — so read the arrival and shuttle notes on your lot's page before you fly, and keep the lot's number handy.
What if my flight is delayed and I return later than booked?
Your car stays put. Any days beyond your reservation are paid to the lot when you collect the car, at the lot's own rate. If your plans change at least 3 hours before check-in, you can move your dates online on Modify reservation instead.
Parking lots, security & vehicles
Are off-airport parking lots safe?
Every partner lot we list reports 24-hour security with staff on site day and night, and several add camera surveillance or live shuttle tracking. Each lot's page shows its security features and its Google rating. As with any car park, take valuables with you rather than leaving them in the car.
What is the difference between valet and self-park?
With self-park you leave the car in a space yourself and keep your keys. With valet, the lot's staff park the car and look after the keys until you return. Every lot page states which service that lot provides.
Is covered or indoor airport parking available?
Yes, at JFK: A1 JFK Park is a fully indoor garage, so your car is parked out of the weather until you return. Our other partner lots are open-air, and the parking type is listed on each lot's page.
Can I park an SUV, van or pickup truck?
Each lot decides which vehicle types and sizes it accepts, and some charge extra at the gate for SUVs, vans or trucks. If you drive a larger vehicle, check the lot's page or call the lot before booking; any such charge is paid at the lot.
Who runs the parking lots?
Independent lot operators. We take your reservation and payment and hand the booking over to the lot, which supplies the space and the shuttle and looks after your car under its own terms. Our terms and conditions explain how the two fit together.
Changes & cancellations
Can I change the dates on my parking reservation?
Yes, online up to 3 hours before check-in, as long as the lot has space. Enter your reservation ID on Modify reservation, choose the new dates and you will see the updated price before anything is saved.
What happens if my new dates cost more or less?
If the new dates cost more, you pay only the difference by card. If they cost less, the booking keeps the price you already paid, and shorter stays are not partly refunded.
How do I cancel an airport parking reservation?
Open Cancellation, find your booking and request the cancellation. We then email you a confirmation link, and the booking is cancelled once you click it. Cancellations are handled by our team, not by the parking lot.
What is the cancellation deadline?
You can cancel or change online up to 3 hours before check-in. Requests made later than that, or after check-in, cannot be accepted. A small processing fee applies to cancellations; the full policy is in our terms and conditions.
How long does a parking refund take?
The refund is returned to your original payment card, minus the processing fee. Most banks show the credit within a few business days.
Do I get a refund if I do not use my reservation?
No. Unused reservations are not refunded, whether the no-show was planned or not, so cancel online at least 3 hours before check-in if your plans change.
I booked today and need to cancel today. What should I do?
Send us a message from Contact us with your reservation number. Cancellations of a booking made the same day are handled by our support team.
Receipts & customer support
How do I find my reservation or get a copy of my receipt?
Open Find reservation, choose the airport and enter your reservation ID, the email you booked with, or your last name plus the check-in date. You can view the receipt right away or have it emailed to you.
I can't find my confirmation email. What should I do?
Look in your spam, junk and promotions folders first. If it is not there, use Find reservation to send the receipt again to the address on the booking. If you think the email address was mistyped, contact us with the airport, lot and dates you booked.
Where do I find my reservation ID?
It is in the confirmation email we send when you book, and on your receipt. Have it handy whenever you change a booking or get in touch, as it is the fastest way for us to find your reservation.
How can I contact customer support?
Send a message through Contact us or email [email protected], and we reply by email. Include your reservation number if you have one.
Airports & partner lots
Which airports do you cover?
Four airports in the New York and Philadelphia area: John F. Kennedy (JFK), LaGuardia (LGA), Newark Liberty (EWR) and Philadelphia International (PHL). Between them we work with 11 partner lots, all with a free shuttle to the terminals.
Where can I park near JFK Airport?
Three partner lots serve JFK, between 0.5 and 3.8 miles from the airport: PARK AC JFK is the closest at 0.5 miles, ARB Parking JFK is 1.2 miles away and A1 JFK Park, at 3.8 miles, is the covered indoor garage. Compare their daily rates on JFK airport parking.
What are my options for Newark Airport parking?
Newark Liberty has three partner lots, the nearest just 0.3 miles from the airport: Maas Parking Newark (0.3 miles), ARB Parking Newark (0.5 miles) and Apex EWR Parking (1.1 miles). See today's rates on Newark airport parking.
Which lots offer LaGuardia Airport parking?
Two lots, each under a mile from LaGuardia: Parking Place LGA sits 0.6 miles away and Carvia Parking 0.7 miles, both with a free shuttle to the LGA terminals. Compare the two on LaGuardia airport parking.
Where can I park for Philadelphia International Airport?
Three lots serve PHL, all with a free terminal shuttle. The nearest is ARB Parking Philadelphia, 0.5 miles from the airport; MS Parking Philly is 1.8 miles out and Regal Philly Parking is about a 9-minute shuttle ride from the terminals. Rates for all three are on Philadelphia airport parking.
Didn’t find your answer?
Send our support team a note and the answer comes back by email. If you have already booked, keep your reservation ID to hand.
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